With key public health and health system indicators continuing to improve, Ontario is cautiously and gradually easing public health and workplace safety measures over the coming weeks therefore we have decided to modify our current COVID policies. Our priority is always to help keep everyone safe and healthy as we continue providing service in a COVID-19 environment.

These policies apply to all our operations unless otherwise stated below.

What does this mean for our clients?

  • We require our clients to advise of any known cases, exposure, or anyone showing symptoms of COVID-19 who has been in the property in the past two weeks as well as ensure the property has been free of anyone who may be in quarantine as a result of international travel.
  • We require our clients to clean and disinfect properties before our arrival. 
  • We require the property to have no more than two people on site unless arranged 24 hours in advance of the shoot. 
  • We will no longer require masks to be worn at all times, but encourage and respect social distancing. 
  • We require the property to be fully prepared for photography as we are minimizing our exposure. Please have all lights on, blinds/curtains open, toilet seats down, garbage cans hidden, and personal belongings put away. See our Real Estate Photography Checklist for more information.
  • We will still accommodate mic’d services, socially distanced, and the technician will verbalize how to affix the mic.

What you can expect from the OTBx Air Team?

  • We require our photography team to refrain from work if they are ill, tested positive, or have recently travelled. Team members should notify us of their situation as soon as possible. 
  • Our photography team is being supplied with face masks, gloves and sanitizer, but use will now be as requested in advance only. 
  • Our photography team will change their socks or cover their shoes between jobs to reduce spread.
  • Our team will not use any washroom facilities.
  • Our team will refrain from touching any surfaces and other items in the property during the site visit including furniture, bedding & appliances.
  • Our team will not turn off lights or close interior doors.
  • We will refrain from handshaking or connecting with any party and will respect the social/physical distance.
  • Any agent filming that requires a microphone will be performed at social distance and the microphone will be sanitized between jobs.
  • Our photography team will sanitize their equipment in between photoshoots.

OTBx staff are closely adhering to the Governments of Canada and the United States COVID-19 safety protocols and requirements to keep us all as healthy and safe as possible while serving our customers during these difficult times.

Jurisdiction Updates:

See Ontario requirements here.

See Alberta requirements here. All Alberta COVID health and safety measures have been lifted. 

See Massachusetts requirements here. All Boston COVID health and safety measures have been lifted. 

We will continue to monitor and update our policies as new information and changes occur. If any requirements conflict or are confusing, please refer to the local jurisdiction requirements as the default. We thank you kindly for your patience, understanding and adherence to this policy. It helps keep all of us and our businesses safe and healthy.

If you have any questions related to our COVID-19 safety protocols, please contact us directly. 

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